Return Policy

No Reason within 15 days , We’re bummed if you’re not 100% satisfied with the items you received, and we have made the returns so easy for you!

  • Submit a return
    Make your request within 15 days of delivery
  • Ship to jewelrykg.com
    Pack and ship the item to return address
  • Get your money
    Shop for something that makes you happy

Return Process

1.Choose the products you want to return in “My Order Detail”, and click request return button.Return any item you’ve purchased and have not used or worn,You must file a Return Request within 15 days of delivery.

2.Get authorization code and return address.

After submitting a Return Request, you can print your authorization code Label from your order page. Pack the item carefully using your own shipping materials and apply the label to the outside of the package. Make sure to secure the item in its packaging, as you’re responsible for delivering it to us in the same condition you received it in.

3.Ship to jewelrykg.com

Please drop off your item to any nearest post office or your local postal worker promptly and update your tracking number
returns are processed within 5 days after get authorization code.

4.Get your money after receive your returned package.

We Refunds will be processed within 48 hours after we receive your returned package

 

Return Conditions

Items returned must be in their unused condition with the original packing and within 15 days of delivery. We do not accept a returned item that’s worn, damaged, washed or altered in any way.

The following items cannot be returned or exchanged,Unless they arrive damaged or defective:
Custom Item, Production Order

Return Notes

your return package may take 7-30 days to reach our address.
Please keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit.
Without proof of receipt and delivery, We will not issue refund for your returns.

Return Shipping Fee

Return Delivery Fee paid by buyer.

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